Desktop and Peripherals Support
- Hardware and software configuration
- Upgrades and monitoring ( System performance, availability )
- Virus, adware, spyware, network threat protection and recovery
- Software continuous maintenance
- Devices configuration and troubleshooting ( Printers, Pcs, Mobile devices and servers)
Infrastructure and Network Support
- Upgrades
- Network devices ( Router, Switches, Firewalls..) , setup and monitoring
- Network troubleshooting
- Recommendations
- General Infrastructure support and monitoring
- Specific projects as needed.
- Performance tuning and troubleshooting